Cooktop Repair in Charlotte, NC

One dead burner is a slow problem. A cracked glass top or a burner that won't shut off is an urgent one. We repair gas, electric and induction cooktops in homes and businesses across Charlotte, NC and nearby towns.

We test the burners, elements, switches and control boards, find the part that failed, and quote the repair.

Call (980) 476-0720 Book online

Common cooktop problems we fix

These are the likely causes, not a diagnosis. We confirm the cause with tests before we replace any part.

Gas burner won't light, or keeps clicking

Likely cause: Wet or dirty burner ports, a cap out of place, a cracked igniter, or a failed spark switch or module.
What we do: We clean and dry the burner, seat the cap, and test the igniter, switch and module.

Gas flame is yellow, uneven or lifting off

Likely cause: Clogged burner ports, a cap that is off center, or a gas supply problem.
What we do: We clean the ports and check the burner setup. If the flame stays wrong, we check the gas supply side.

Electric radiant burner won't heat

Likely cause: A burned-out element, a failed limiter, or a bad burner switch or control.
What we do: We test the element and the switch that powers it and replace the one that failed.

Burner stays on high

Likely cause: A burner switch or relay stuck closed.
What we do: Switch it off at the breaker. We test and replace the switch or relay.

Cracked glass top

Likely cause: A dropped pan, a hot pan set on a cold spill, or stress over time.
What we do: Stop using it. We replace the glass or the full top, depending on the model.

Induction zone doesn't detect the pan

Likely cause: Cookware that is not magnetic, a pan too small for the zone, or a failed sensor or power board.
What we do: We test with a known induction pan, then test the power board and coil.

Touch controls don't respond

Likely cause: The control lock is on, the glass is wet or dirty, or the touch control board failed.
What we do: We check the lock and the board, and replace the board if it failed.

Cooktop safety

If you smell gas, leave the home now. Do not flip light switches or use your phone inside. Call your gas company's emergency line or 911 from outside.
A cracked glass top can expose live parts. Switch off the cooktop's breaker and do not use it.
Burner won't turn off? Switch it off at the breaker and keep pans and towels away from it.
A yellow, lazy gas flame can mean the burner is not burning cleanly. Stop using that burner until it is checked.

Quick checks before you book

After a spill, let a gas burner dry for a day before you decide it is broken.
Check the cooktop lock or control lock setting.
Induction: if a magnet sticks firmly to the bottom of the pan, the pan should work.
Check the breaker for electric and induction models.

What we work on

Gas cooktops and rangetops
Electric smooth-glass (radiant) cooktops
Electric coil cooktops
Induction cooktops

Brands we repair

Samsung, LG, Whirlpool, GE, Frigidaire, Maytag, KitchenAid, Bosch, Kenmore and Electrolux, plus most other major brands.

Star Appliances Repair is an independent repair company, not affiliated with these brands.

What happens on a cooktop repair visit

We ask which burner or zone fails and what it does.
We test the burners, elements, igniters, switches and boards.
We show you what failed and quote the repair.
If you approve, we fix it and test every burner before we leave.

Call us and we will go over the problem, the visit and the price on the phone.

Cooktop repair questions

Can a cracked glass cooktop be repaired?

The glass cannot be patched safely. It gets replaced, either the glass alone or the full top, depending on the model. Sometimes a new cooktop makes more sense. Call us and we will help you decide.

Why won't my induction cooktop work with my pan?

Induction only heats magnetic cookware. Hold a magnet to the bottom of the pan. If it does not stick firmly, the pan will not work. The pan also needs to cover most of the zone.

Why does my gas burner keep clicking?

Moisture from a spill or from cleaning is the usual cause. Let it dry. If the clicking keeps going, a spark switch or igniter may have failed.

Do you repair induction cooktops?

Yes. We repair gas, electric and induction cooktops.

Is a cooktop worth repairing?

Igniters, switches, elements and burner parts are usually worth repairing. A cracked top or a failed main board on an older cooktop is where replacing can make more sense. Call us and we will help you decide.

Call or book cooktop repair

Call us, or tell us what is wrong below. We will call you to set up a time.

Call (980) 476-0720

Where we do cooktop repair

We cover Charlotte and North Carolina towns within about 65 miles. Cooktop repair across Charlotte neighborhoods has notes for city homes and apartments.

Get your cooktop fixed

Call us, or tell us online what is broken and your ZIP code. We will set up a time with you.