Mon to Fri 9 AM to 6 PM, Sat 1 PM to 6 PM, Sun closed
Same-day appointments when available
We repair appliances in rental houses, duplexes and apartments across Charlotte and North Carolina towns within about 65 miles. Send us the property, the unit and what is wrong, and tell us who to contact for access.
This page is for anyone who looks after appliances in homes other people live in. That includes owners of a single rental house, owners of duplexes and small apartment buildings, property managers with a list of addresses, and HOA and apartment communities with appliances in their units or shared spaces.
If you are a tenant, check your lease first. In many rentals the owner is responsible for appliance repairs and may want to send the request.
The same eight appliances we repair in any home. Each page explains the common problems and what we check.
Call us, or use the form on this page. Either way, these details make the visit go smoothly:
We contact the person you name for access and set a time with them.
We test the appliance and find the part that failed.
We tell you, or the person you name, what failed, in plain words.
We quote the repair.
Nothing gets fixed until you say yes.
These are the likely causes, not a diagnosis. We confirm the cause with tests before we replace any part.
Lint builds up in the vent run, not only the lint screen. The dryer gets slow, runs hot and can blow its thermal fuse. Failure to clean lint is the leading cause of home dryer fires, so when a tenant says the dryer takes two cycles, the vent is the first thing to check.
Dusty condenser coils, a failed fan or a defrost problem can leave the fresh-food side warm while the freezer still works. Food above 40°F for more than 2 hours is not safe, so a warm refrigerator is worth acting on the same day.
Worn door gaskets, a loose drain or water supply connection, a cracked pump seal, or regular dish soap used in place of dishwasher detergent can all put water on the floor. Under-sink leaks can soak a cabinet base for weeks before anyone sees them.
On electric coil ranges, burnt terminals and loose receptacles are common. On gas ranges, a weak igniter or food spilled into the burner can keep a burner from lighting. If anyone smells gas, they should leave and call the gas company or 911 from outside first.
Door switches, the high-voltage parts that make the heat, and the vent fan are the usual failures. Microwaves hold dangerous voltage even when unplugged, so tenants should not open the case. These units are mounted above the range, so the space around them matters for the repair.
Yes. Put the tenant’s name and phone number in the access contact field. We call that person to set the time. Tell us who approves the repair as well.
You do, or the person you name. We test the appliance, tell you what failed, and quote the repair. Nothing gets repaired until you say yes.
Send a request for each unit with its own details, or call us and we will work that out on the phone.
Call us and we will work that out on the phone.
Tell us who can let us in. If no one can be there, call us and we will work that out on the phone.
Call us, or fill in the form. We will call the person you name to set a time.
Call (980) 476-0720Call us, or tell us online what is broken and your ZIP code. We will set up a time with you.